Shipping Policy
Shipping Policy
Effective Date: 04/04/2025
Website: www.acharyalifecare.com
At Acharya Lifecare, we are committed to delivering your healthcare and wellness essentials safely and on time. This Shipping Policy outlines the terms and conditions related to shipping and delivery of orders placed through our website.
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1. Shipping Coverage
We currently offer shipping across India through reliable and verified courier partners.
International shipping is not available at this time.
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2. Order Processing Time
Orders are typically processed within 24–30 hours of receiving payment and/or valid prescription (if required).
Orders placed on Sundays or public holidays will be processed on the next working day.
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3. Estimated Delivery Time
Metro cities: 2–4 business days
Other cities/towns: 4–7 business days
Remote or rural areas: May take up to 8–10 business days
Please note: Delivery times are estimated and may vary due to factors beyond our control (e.g., weather, courier delays, or high-demand periods).
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4. Shipping Charges
Free Shipping on orders above ₹499/-
A flat shipping fee of ₹79/- will be charged on orders below the minimum value.
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5. Order Tracking
Once your order is shipped, you will receive an email/SMS with the tracking number and courier details.
You can track your order status via the provided link.
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6. Delivery Attempts
Our courier partners will attempt delivery up to 2–3 times.
If undelivered, the package will be returned to us, and re-shipping charges may apply.
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7. Damaged or Missing Products
If your order is delivered with any damaged, missing, or incorrect items, please contact us within 48 hours of delivery at:
Email: lifecareacharya@gmail.com
Phone: 8348841478
Include your order number and photos of the package/products for faster resolution.
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8. Delays and Exceptions
We are not liable for shipping delays caused by:
Incomplete or incorrect delivery address
Delays by courier/logistics providers
Natural calamities, pandemics, or unforeseen events.